Returns & Exchanges

At Joe's Jeans, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return request process.

3

Pack Your Items

Securely pack your denim and apparel in the original shipping box or a similar mailer, ensuring all original tags are included.

4

Drop Off and Refund

Drop your package at any authorized UPS location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing